Our Services

The increasing need for multi-vendor, integrated, advanced technology solutions puts added pressure on already burdened in-house IT personnel. These staffers may not have the time or may lack specific skills to deliver these projects successfully and on schedule. Through our expert IT consulting services, Samsonite Thech will act as an extension of your internal IT staff, or as an outsourced IT team, to extend your resources on critical, leading-edge technology initiatives.

When the need for greater organization-wide efficiency and/or productivity eclipses your in-house team’s capabilities, turn to Samsonite Thech ’s IT professional services. We will provide optimal ongoing support services for improved availability, and reliability, while often reducing operational overhead.

Samsonite Thech  employs a team of the industry’s leading subject matter experts for each solution we represent. Led by a team of solution architects, we engage with our customers to understand their underlying business needs, architect a technology solution that meets those requirements, and then effectively transition the design to our service delivery team for implementation. In order to ensure a successful implementation, we assign a project manager to every engagement to manage budget, scope, and implementation timelines.

Samsonite Thech  offers professional IT services to our customers across a diverse range of industries. Our combination of engineering excellence and dedicated project management, paired with the collaborative and consultative approach we take to every engagement, is the formula proven to drive successful business results. 

When you need specialized, advanced IT expertise to complement or supplement your internal IT capabilities, schedule a consultation with Samsonite Thech  today. Our IT Professional services ensure consistent and highly reliable results.hing interesting about your business here.

The Managed IT Helpdesk aims to keep your business up and running optimally. It provides fully outsourced, managed IT services in the NYC metro area for organizations with 15-75 potential users. This offering includes Discovery and Roadmap, IT Service Management, 24×7 Remote Monitoring & Alerting, 24×7 Service Desk and Server, and Desktop Patch Management. When your business requires optimal technical efficiency, turn to the team at Converged Technology Group for your team’s end user support services. 

Every company moves at the speed of its technology. Our team can ensure that yours, ever dependent on IT systems, experiences minimal disruption and maximum productivity. Assist360°, our end user desktop support service, has been developed with the midsize business in mind. It offers the ideal solution for teams that require optimal efficiency at an affordable price point. Our helpdesk provides the ideal managed IT services solution for Long Island businesses as well as firms seeking a dependable managed service provider in NYC.

Every business that requires web-based, remote technical services to fulfill their end-user systems and support their unique IT infrastructure requirements.

• Discovery and Roadmap
• IT Service Management
• 24×7 Remote Monitoring & Alerting
• 24×7 Service Desk
• Managed Endpoint Protection
• Managed Patch Management

Give customers a reason to do busAs part of Samsonit Tech’s Assist360 Essential Security Bundle, your organization will enjoy the full, discounted benefits of:

As part of our managed firewall service, we employ and maintain a state-of-the-art firewall to actively prevent potential hacks of your systems. This filter monitors and potentially blocks any suspicious activity, whether it be from your internal staff or external sources. With our managed firewall, your staff will be more secure performing their day-to-day tasks without compromising any sensitive information.

Our fully comprehensive managed endpoint protection will work to secure all entry and endpoints of all of your staff’s devices, including desktops, laptops, tablets, and mobile phones. Managed endpoint protection is vital in today’s business environment for preventing attackers from infecting your network and potentially compromising, or even stealing sensitive business data.

For many organizations, email remains one of the most common threats in online security. Many companies use this vital means of communication to transmit sensitive information. Our managed email security services add multiple layers of protection to safeguard your sensitive information from phishing attacks or other potential data breaches.

Contact one of our security experts for more information on our state-of-the-art New Assist360 Essential Security Bundle.

Samsonit Thechnologies managed web security offering provides the first line of defense against threats on the Internet wherever users go and delivers complete visibility into Internet activity across all locations, devices, and users. It blocks threats before they reach the client’s network or endpoints. As a cloud-delivered service, Managed Web Security integrates easily with existing security stacks and delivers live threat intelligence about current and emerging threats.iness with you.